Refund Policy
At Expert Solution Company, we are committed to providing transparent and fair policies for payment collection, cancellations, and refunds. Please review the following terms carefully before making a payment.
1. Cancellation Policy
- Cancellation requests must be submitted within 1 hour from the time of payment.
- Requests submitted after the 1-hour window will not be eligible for cancellation.
- All cancellation requests must be sent via email to connectus@thexpertsolution.in.
- Once approved, a confirmation of cancellation will be sent via email.
2. Refund Policy
- If a cancellation request is approved within 1 hour of payment:
- A full refund will be initiated to the original payment method.
- Refunds will be processed within 5–7 business days, depending on your bank or payment provider.
- No refunds will be issued for:
- Cancellation requests made after 1 hour from the payment time.
- Services already rendered, partially delivered, or in-progress.
If you believe a charge was made in error, please contact our support team at connectus@thexpertsolution.in within 48 hours. We will review and resolve your request as quickly as possible.